Useless Information
Some stuff you might want to know.
What came first, the chicken or the egg?
The cow. Moo.
How do I place an order?
Click the big “Buy Now” button on the book page, fill in your details and checkout. Simple. You can also click right here and do the exact same thing.
Can I cancel or change my order?
We’ll do our absolute best. The sooner you get in touch, the better chance we can help. Email us at hiya@thewhoopsies.co.uk and we’ll see what we can do.
How many clouds are there in the world?
There are always 734 clouds at any given time.
Do I need an account to place an order?
Nope, we’re not one of those websites that asks you to verify the name of your neighbour’s cat’s maiden name and create a password longer than Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch.
Can I buy it as a gift or send it straight to someone else?
Of course. Just checkout in the usual way and enter their delivery details. If you enter who it’s for in the checkout, we’ll write ’em a personalised note too. We’re nice like that.
How do you sleep at night?
We don’t. That’s when we get to work.
What’s the deal with postage?
We hate hidden costs as much as you do, so postage is 100% FREE on all UK orders. Your order will be sent within 1–2 days via Evri and usually takes 3–5 working days. If you’re abroad, delivery is £9.99 and sent via Royal Mail.
How can I track my order?
As soon as your order leaves the building, we’ll email you a tracking link with all the details. If you haven’t received the email or your parcel seems to have stopped moving altogether, get in touch at hiya@thewhoopsies.co.uk and we’ll go hunting for it.
Why is your book so amazing?
Because we made it with love.
Do you ship internationally?
Yup. Just enter your country at checkout and the rest as normal. According to Royal Mail, delivery takes roughly 3–5 working days to mainland Europe and 5–7 working days to the rest of the world, from Tibet to Timbuktu.
Why is the sky blue?
It was the only colour paint left after the green trees and yellow sun.
Can I return my product?
If you (or your small human) decide it’s not for you, you can return it unused and in its original condition within 14 days of receiving it. Just drop us an email at hiya@thewhoopsies.co.uk to get the ball rolling.
What if my order is faulty or damaged?
Oh no! Drop us an email with a photo of the damage at hiya@thewhoopsies.co.uk and we’ll sort it out.
What’s grey and can’t climb trees?
A car park.
What payment methods are accepted?
All the usual suspects are available, including Visa, Mastercard and American Express. You can also pay via Apple Pay, Google Pay and PayPal.
Are my details safe when ordering?
100%. Our website uses industry-standard SSL (Secure Sockets Layer) encryption, which means your payment details are scrambled into gibberish so nosy parkers can’t read your info. Completely safe and secure.
What’s the difference between a piano and a tuna?
You can tuna piano but you can’t piano a tuna.
Can I buy your books anywhere else?
We are available on Amazon and other bookshops; just search for us. If you think we should also be in your local bookshop, tell them to stock us! We’re easy.
I love you.
We love you too.
Is your question more peculiar? That's what big red buttons are for.
